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Contacter par mail le service après vente Milian.com

Milian's after-sales service

Specialised in providing laboratory equipment, our goal is to accompany you until the after-sales service.
Our three-people team including two technicians commits to answer you within 48 hours for your equipment repairs or installation requests from our head office in Geneva.
You have made a mistake on your order and would like to send us
the merchandise back?
The product isn't what you wanted?
The products that have been delivered to you is damaged or mal-functioning?

You have found broken equipment in your delivery.
In order to take care of your claim, please send us the information as soon as you receive the product or the next 48 hours maximum.
You have to ratify a reserve on the transporter's bill of delivery,
then fill in the following form:

After-sales team

- Cindy BUISSON SAV

Contact Milian's after-sale service:

E-mail: elena.voegele@milian.com

Contacter par téléphone de Service Après Vente Milian.com

Telefon: +41 (0) 56 610 49 27



Exchanges, returns, delivery problems,

Retours de marchandise Milian.com

You have made a mistake on your order and would like to send us
the merchandise back?
The product isn't what you wanted?
The products that have been delivered to you is damaged or mal-functioning?

You have found broken equipment in your delivery.
In order to take care of your claim, please send us the information as soon as you receive the product or the next 48 hours maximum.
You have to ratify a reserve on the transporter's bill of delivery,
then fill in the following form:


Our after-delivery service will answer you as quickly as possible :

Severine WAEBER-PORRET - After Sales Service

In case of a return:

The terms will be given to you, and a RMA (return merchandise authorisation) number will be issued.
Warning: In case of any writing or inscription on the packaging, or absence of original packaging, or any deterioration of the product the return will be refused

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